Privacy Policy — Gutter Clean Spokane

Who We Are

This website is operated by Gutter Clean Spokane ("we", "us", or "our"), a gutter cleaning, repair, and installation company serving the greater Spokane, Washington area. Our website is located at www.guttercleanspokane.com.

Information We Collect

Information You Provide

When you submit a contact form or request a free estimate through our website, we collect:

Your name
Your email address
Your phone number
Your service address
A description of the service you are interested in

We collect this information solely to respond to your inquiry and provide the services you have requested. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Automatically Collected Information

When you visit our website, certain information is collected automatically:

Vercel Analytics. We use Vercel Web Analytics to understand how visitors use our site. This data includes pages visited, time on site, general geographic region, device type, and browser type. Vercel Analytics does not use cookies and does not track individual users across sessions. For more information, see Vercel's Privacy Policy.
Google Search Console. We use Google Search Console to monitor our site's presence in Google search results. Google Search Console collects aggregated data about search queries, click-through rates, and indexing status. It does not track individual visitors. For more information, see Google's Privacy Policy.

Contact Form Processing

Our contact forms are processed through Web3Forms. When you submit a form, the data is sent directly to Web3Forms, which forwards it to our email inbox. We do not store form submissions in our own database.

Web3Forms processes data in accordance with their own privacy policy. We chose Web3Forms because it does not require user registration, does not store submissions beyond email delivery, and does not add users to marketing lists.

How We Use Your Information

We use the information you provide to:

Respond to your estimate request or inquiry
Schedule and perform the requested service
Communicate with you about your project
Improve our website and services

We do not use your information for automated decision-making, profiling, or targeted advertising.

Data Retention

We retain your contact information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of the project and a reasonable period afterward for record-keeping. If you ask us to delete your information, we will do so promptly.

Third-Party Services

Our website uses the following third-party services:

Vercel — website hosting and analytics (see above)
Web3Forms — form submission processing (see above)
Cloudflare — domain registration and DNS

These services may collect technical data as described in their respective privacy policies. We do not control their data practices and encourage you to review their policies directly.

Cookies

Vercel Analytics does not use cookies. Our website does not set any first-party cookies. Third-party services embedded on our site (such as social media widgets or maps, if added in the future) may set their own cookies subject to their own policies.

Your Rights

You have the right to:

Request a copy of the personal information we hold about you
Request that we correct inaccurate information
Request that we delete your personal information
Withdraw consent for any data processing based on your consent

To exercise any of these rights, contact us at info@guttercleanspokane.com or call us at 509 267 6458.

Security

We take reasonable measures to protect the information you provide. Our website is served over HTTPS, and form submissions are encrypted in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us: